Details Guide

Responsible gaming at qp99 is more than just a policy — it is our core philosophy. We want you to genuinely enjoy gaming without overspending or feeling stressed. Playing responsibly means knowing your limits, stopping when you should, and keeping gaming a small part of your life.

Online gaming is growing fast in Bangladesh. Many people come to platforms like qp99 for entertainment. But for some, it gradually becomes a habit — and that habit can sometimes turn into an addiction. qp99 is fully aware of this reality, which is why we have been investing in building a responsible gaming culture from the very start.

Keep in mind: Gaming is for entertainment. Never use it as a way to relieve stress or solve financial problems. Playing responsibly makes the experience far more enjoyable.

Core Principles of Responsible Gaming

Responsible gaming at qp99 starts with a few core principles. Following them helps you keep gaming a healthy and enjoyable experience:

  • Gaming is always a form of entertainment — never think of it as a source of income.
  • Only bet money you can afford to lose without it affecting your life.
  • Set a budget and a time limit for yourself before you start playing.
  • Avoid chasing losses by placing bigger bets to try to win back what you've lost.
  • Never game while under the influence of alcohol or when feeling emotionally unstable.
  • Always prioritize time for family, friends, and work.

Recognize the Warning Signs

Problem gaming often starts gradually. If you notice any of the following signs in yourself or someone you know, it may be cause for concern. qp99 is committed to always being honest and transparent about this:

Warning Signs
  • Spending Beyond Your Set Limit
  • Skipping Sleep or Meals to Play
  • Hiding Money from Family
  • Chasing Losses
  • Feeling Irritable When Not Playing
Healthy Gaming
  • Playing Within Your Budget
  • Able to Stop on Time
  • Spending Time with Family
  • Able to Accept Losses
  • Gaming as Entertainment

Budget & Time Planning

The most effective approach to responsible gaming is planning ahead. Before you play on qp99, answer a few questions honestly and set your limits accordingly:

1
Set a monthly entertainment budget

After covering all essential expenses from your monthly income, set aside only a small portion of what remains for gaming. Even if you lose that amount, it should have no impact on your daily life.

2
Set Your Daily Time Limit

Set a daily time limit in your phone or qp99 account settings. Experts recommend keeping your total gaming time to no more than 3–5 hours per week.

3
Track Your Spending Regularly

Once a week, review how much time and money you have spent on gaming. This habit keeps you aware and helps prevent overspending.

4
Take a Break

Take at least a 10–15 minute break every hour. Extended play impairs your decision-making and increases the tendency to take bigger risks.

5
Talk to Family and Friends

Let your loved ones know how much time and money you spend on gaming. This transparency will help keep you within your limits.

Check Yourself

Ask yourself the questions below. If most of your answers are "Yes," take a step back and speak with the qp99 support team:

01
Have I ever borrowed money or taken money from family in secret to fund gaming?
02
Do I feel restless after a loss and have the urge to play again right away?
03
Do I feel irritable or uncomfortable when I am not gaming?
04
Am I prioritizing gaming over work, studies, or family responsibilities?
05
Have I tried to quit gaming but failed repeatedly?
06
Have I ever spent more than my set budget and regretted it?
3 or more "Yes" answers? This could be an early sign of problem gaming. Contact qp99's support team today or activate a cooling-off period.

Protection of Minors

Qp99 is strictly for users aged 18 and over. We take firm measures to keep minors away from gaming. Age is verified at registration, and KYC documents are requested in any case of doubt.

If you are a parent and suspect your child is using qp99, contact our support team immediately. We will handle the matter with the highest priority. Additionally, use parental control software on the device and ensure your browser is password-protected.

Strictly prohibited for anyone under 18. You must be at least 18 years old to register or carry out any transactions on qp99. Violation of this rule will result in permanent account closure.

Get Help — There's No Shame in It

Gaming addiction is a real problem, and it can happen to anyone. Seeking help is not a sign of weakness — it takes courage. qp99 is here for you. Our support team will assist you with complete confidentiality. Here are some steps you can take:

  • Go to your qp99 account settings to activate cooling-off or self-exclusion directly.
  • Email our support team with your issue — we respond within 72 hours.
  • Talk to a trusted family member or friend.
  • Seek advice from a mental health professional if needed.

General FAQ

Log in to your qp99 account and go to "Account Settings." Under the "Responsible Gaming" option, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

Yes. Even during a cooling-off period, when new deposits and gameplay are paused, you can still withdraw the balance in your account. Your funds remain in your control at all times.

Once your self-exclusion period ends, you can apply to reactivate your account. However, a mandatory 7-day cooling reflection period applies after the request. This gives you time to confirm that you are truly ready to return.

Email us immediately at [email protected] or let us know via live chat. We will secure the account right away and review any transactions that may have occurred. For the future, change your password and enable parental controls on your device.

Yes. You can opt out of promotional emails, bonus offers, and special offer notifications at any time. This can be changed from the "Communication Preferences" section in your account settings.